IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. Please refer to the terms and conditions of your debit or credit card for details. We seek to assist those passengers with disability and reduced mobility by making reasonable endeavours to cater for those with special services/assistance requirements. If you cancel because your preferred seating is not available (whether or not this was confirmed at the time of booking), our normal cancellation charges will apply. Confirmation that a special request has been noted and passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. If Celebrity Cruises' "best price guarantee" results in a decrease in the guest's cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guest's cruise.
Royal Caribbean pushes back final payment date and will allow kids to If you are interested in upgrading your flight to a destination featured in this brochure, please notify your Personal Cruise Specialist at the time of booking and we will provide details at that time or your request will be passed on to the Air Sea department. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. Each country-specific page has information on vaccine recommendations, any current health risks or outbreaks, and factsheets with information on staying healthy abroad. Occasionally, we have to make changes to the brochure and other details both before, and after, bookings have been confirmed and, even more rarely, cancel confirmed bookings. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. Take your whole room right to the water's edge, giving you open air access to the sea whenever you wish. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Minors travelling with an adult(s) who is not the parent or legal guardian shall be required to present (a) the minors valid passport, (b) all applicable visas and (c) *where the minor is under the age of eighteen (18), an original legally affirmed or notarised letter signed by at least one of the childs parents/ legal guardians. . Information on health is also contained in the Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices. For more information, see https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic. Special arrangements for those guests with reduced mobility or disability may be available on certain shore excursions that have been risk assessed as suitable. Celebrity Cruises is free to adopt additional rules not stated in these policies. )Guest Drone Policy: 1. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. Copies will be available from our suppliers. For any claim involving death or personal injury or delay of or loss of or damage to luggage the only liability we have to you is in accordance with The Athens Convention. 2.7 Are there any formal health requirements? Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. Gallery . This means you may book a stateroom of a guaranteed minimum category type, (specified by us prior to booking) on your chosen ship. a letter from a doctor etc.). You will need to have your booking ID and date of sailing to hand or, if we have already received this information from you at the time of booking, verify that the details we are holding are complete and accurate. This includes any disappointment, distress, inconvenience or effect on any other arrangements. Please email specialistservicesuk@celebritycruises.com. No action is required on the part of guests or travel agents, and no cancellations will occur until the new final payment date. Posted August 3, 2010. If 3 or more consecutive sailings are booked, then we will collect a deposit for each of the cruise segments.
Celebrity Cruises | Future Cruise Credit - RCI Cruise You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. Except where we specifically say otherwise in these terms and conditions, we cannot accept any liability or pay any compensation where your holiday and/or any other services we have promised to arrange or provide cannot be provided at all, or as promised or you otherwise suffer any damage or loss (as more fully described in section 5.7 above) as a result of circumstances which are outside our control (force majeure). In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the booking conditions. Please note: if you have booked one of our cruises to the Galapagos Islands onboard Celebrity Xpedition Class ships the tour operator of the part of the cruise holiday that starts in Quito is Islas Galapagos Turismo y Vapores C.A. We will also provide with your first Confirmation Invoice a Guest Special Needs form (also available on our website) which we ask you to complete and return to us no later than 90 days before travel as this gives you the opportunity to consider and advise us in detail of any special requirements you may have in writing. Unless you book and pay for an upgrade, you will fly economy class. If this holiday is in fact cheaper than the original one, we will refund the price difference. . However, we will use only names and contact details for marketing purposes. make the full payment by the December 31, 2022 deadline. Where the works are likely to seriously impair your holiday, we will notify you as soon as possible. By using, participating in, engaging, or booking any recreational activity, you accept these risks and agree that Royal Caribbean International, Carrier, its employees, directors, servants and agents are not liable for any claim by you, your dependents or legal representatives in negligence, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. Generally, if you cancel you will have to pay the cancellation charges set out below on the total price of the booking: For cancellations received, the following cancellations charges will apply: For bookings confirmed prior to 1 July 2021: 5 days or less: 100%, 6 to 14 days: 90%, 15 to 28 days: 75%, 29 to 56 days: 50%, 57 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. I logged onto Celebrity, pulled up my reservation and realized that my final payment due date was July 1,. If you book an Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book and not provided by us, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. If you booked before 8/1/2010 it is still 70 days. B. Cruise-Only Holidays, Build Your Own Package, (not incorporating flight services). Celebrity Cruises reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. In the event of insolvency of the travel organiser before we have received full payment from them for the cruise only element of your holiday, your cruise only booking may be cancelled and we will be under no obligation to provide you with that cruise, or any refund or any compensation. At the time of printing, all details listed in this brochure were correct. Guests will go to a tender platform from which you will board the tender. If any details appear to be incorrect, you must inform your travel agent or your Personal Cruise Specialist if booking direct within 7 days of us sending the document to your travel agent or you for all documents other than flight tickets and e-tickets and within 5 days for flight tickets and e-tickets. By providing us with the details requested under these Booking Conditions, you consent to the sharing of your personal data with third parties including where necessary the transfer of your personal data outside the European Economic Area for the purpose of fulfilling this holiday contract with you. force majeure as defined in section 5.10. A chart -style decod-ing algorithm with two basic operations- substituting and attaching-is designed for the. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. Claims must be made directly to your insurance company. We have additional measures and Supplementary Terms and Conditions in relation to COVID-19. Beginning 4/1/2022 it reverts back to the 90 day window. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. Please also see section 1.3 above. However English language will always be used onboard all of our ships for any onboard announcements, onboard programs and menus. We logged on and an outstanding balance of 26pence was showing. 1.5 What happens to money paid to a travel agent? Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. 2.1 What about valuable or important items? How many days is the Final Payment required before the cruise? This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. September 25, 2016. new mexico. Just be certain to have the rep email an updated booking confirmation showing the payment and $0 balance due. We reserve the right to vary minimum age limits without notice where local laws require or where we deem it desirable or necessary. I suppose I'll go ahead and pay it but I am a t. . If you have not supplied us with complete and accurate information, your party may not be allowed to board your cruise ship and/or any outward or return flight. Fake Celebrity Instagram MessagesInstagram. 5.10 What about circumstances which are outside of your control? ); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel and medical insurance cover; anything else which is not specifically mentioned as being included in the price. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. Final Payment is Jan 6, so I went into My Celebrity account and paid the final payment amount. Any increased non-refundable deposit payment required will be advised to you at the time of booking. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or they will not be permitted to sail. If however you make a booking for a fly cruise holiday by calling our call centre, we will send the Confirmation Invoice and ATOL certificate to you by post or, if you confirm your email address to us at the time of making a telephone booking, we will send these documents to you immediately by email. Minor change: Examples include a cruise itinerary change from one port of call to another; a change from one days port of call to one day at sea; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; a change in order of ports that are visited; and a change in the time of your departure or return flight that is less than e.g. A cancellation can come for any reason on any booking made by January 31, 2022. Your holiday will not be protected by our ATOL or ABTA membership. and may also involve stops en route to your final destination which may involve you disembarking from the aircraft or changing aircraft and/or . It is a central source of information for Celebrity Cruises, which provides you with tools to market and sell cruises with ease and professionalism. You must pay the applicable price of any such holiday. Please note, the amendment fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. We regret we must reserve the right to refuse to allow anyone to travel in accordance with applicable laws including, but not limited to, EU Regulation 1177/2010 and EU Regulation 1107/2006 which permits us to lawfully refuse a person to travel in order to meet safety requirements established by international, European Union or national law or those competent authorities, where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner or where such refusal is necessary in order for us to comply with applicable safety requirements, or for air travel, the size of the aircraft or its doors makes embarkation physically impossible. If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. Call us at 800-288-6006 if you need help finding the perfect cruise. Agreements you enter into directly with providers in relation to shore excursions are between you and the local operators, and do not form any part of your contract with us, irrespective of the fact we may provide practical assistance to you in booking such activities or even make the booking on your behalf. You must tell us about the problem as soon as possible. You must check the price of your chosen holiday at the time of booking. Guidance is also available from NHS (Scotland) on the FitForTravel website. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. Your table number will be confirmed in your stateroom at the start of your cruise. The changed arrangements will then be treated as a new booking. Here's how to cancel or postpone a cruise due to COVID-19. If you do not wish to use ABTA services, the EU Online Dispute Resolution Service or the dispute is not resolved as a result of using their services, you may go to court.
Booking Terms + Conditions | Celebrity Cruises