Please check your airline's policy. Please know that we understand and empathize with your frustration over this situation. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). Business Details More information on key rights under the Package Travel Regulations can be viewed at: studentuniverse.co.uk/students/package-travel-rights. The tuition rate in force for all programs is based either on program or modality. The booking confirmation email or reference number must be given to the accommodation provider at check-in. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. Most airlines have issued one free change and you may be eligible to cancel for future credit. StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse. Transport and accommodation providers have differing cancellation policies and rules. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. DONT BUY REFUND POLICIES. How do I book seat assignments and meal requests? Please be patient with us and know that a real human is on the other end of your call or chat answering your questions. If your travel is further out, please wait and call us closer to your flight or message us via email or facebook messenger. How much can I bring? Your travel credit can be found in My Wallet. For many airlines, the credit is good through December 31, 2020. All fares are subject to change without notice prior to full payment, and may be thereafter adjusted as further set out below. You should be aware that costs could increase closer to the departure date. We know, its very confusing! StudentUniverse empowers young adults to experience the world with discount travel.
StudentUniverse: Reviews, Complaints, Customer Claims | ComplaintsBoard Tuition and Fees Refund Policy | Office of the Registrar But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. Please note that carriers may be subject to change. If you wish to cancel your flight ticket, you must contact us by phone in advance of your flight boarding. We are happy to advocate for a refund if your flight was cancelled, however, we are bound by the airline's policy. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If you cant answer your phone anytime, it may be better to DM us so that you wont miss our messaging back (please note, we still may not be able to respond right away). We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. studentuniverse.co.uk/students/package-travel-rights, studentuniverse.co.uk/students/privacy-notice, ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. Travel carriers and local authorities at travel destinations may require specific testing prior to boarding and/or upon arrival at your destination, including, but not limited to, a temperature check as a result of the COVID-19 pandemic. Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). StudentUniverse does not guarantee that the prices of student plane tickets found on this website are the most competitive in the market. Tuition and Fees Refund Policy. You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. Further information on the Code and ABTAs assistance in resolving disputes can be found at abta.com. Bottom Line. Refund Policy. And ICYMI, you dont have to be a student to book on StudentUniverse! Standards and ratings may vary between countries, as well as between providers. Travel insurance is recommended for all bookings. If you have made a booking with us for an individual service or for a pre-arranged package organised by someone other than us our obligation to you is to (and you expressly authorise us to) make travel bookings on your behalf with reasonable skill and care and to arrange the relevant contracts between you and travel service providers on your behalf. This is very common, just make sure you have the card holder's permission! Have a look and see if there is one that works for you! www.cdc.gov. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. accommodation (c) vehicle rental or (d) other tourist services We exercise care in the selection of reputable travel service providers but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. Any services we provide to you are collateral to our agency relationship with the travel service provider and are separate to the actual provision of the travel services.
Coronavirus FAQ | StudentUniverse You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. All deposits are non-refundable and non-transferable for changes of mind or cancellations by you. If you have a flight booked for later in the year, your flight may or may not be eligible for a refund, depending on the airline. Conditions can change rapidly in a country at any time. See the chart above for the best number to call. Please travel responsibly and take into account all local health guidelines and restrictions in both your home city and the destination youre considering visiting before traveling. In all circumstances, we will not be liable where any failure in the performance or provision of your travel arrangements is due to: (a) your acts or omissions or the acts or omissions of another member in your group (b) any third party not connected with the provision of your travel arrangements and where the failure is unforeseeable or unavoidable or (c) unavoidable and extraordinary circumstances (including but not limited to war, threat of war, riot, civil disturbances, industrial dispute, terrorist activity and its consequences, natural or other disaster (such as volcanic ash or hurricanes), nuclear incident, fire, adverse weather conditions (actual or threatened, including snow and fog), closed or congested airports or ports, unavoidable technical problems with transport and similar events). We will advise you of the amount of the deposit and date for final payment at the time of your booking. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. Accommodation (if included) is based on twin share unless otherwise indicated. Our liability will in all cases be limited in accordance with and/or in an identical manner to: (a) the terms and conditions of the travel service providers that provide your travel arrangements (which, by making a booking with us, you acknowledge form part of these Booking Conditions) - and (b) relevant international conventions, including the Carriage by Air Conventions (within the meaning given in section 1(5) of the Carriage by Air Act 1961), the Athens Convention of 1974 on the Carriage of Passengers and their Luggage by Sea and the Convention of 1980 concerning International Carriage by Rail. Log in (or join) to see if you are eligible. Baggage is entirely at owner's risk. Have I signed up before? When youre ready to use it, you can check flights on our website to have an idea of what you want. The right and obligation to arbitrate under this provision shall extend to any claim by or against StudentUniverses affiliates, parent company, officers, directors, employees, agents, or contractors. To confirm your travel arrangements you may be required to pay a deposit per person. Cancellation received 59-30 days before departure of first product to depart in relevant booking: Deposit shall be held and an amount equal to 50% of the remainder of the payments made by you in respect of the cancelled product shall be refunded to you. If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. When youre ready to use your travel credit, first read the credit details found in My Wallet and then give us a call so we can book your flight. You will need to input your traveling companions' details before entering your credit card information. Please note that most cancellation fees range from $200 to $450 depending on the ticket and that Basic Economy tickets or flights that have already been partially flown are never refundable. Please see the chart below to see if your flight is eligible for these rewards. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. Verify your student status to purchase exclusive student fares. Heres some answers to the top questions we are getting and information to help us help you faster. Airlines generally do not allow changes to your routing or name changes. Our registered office is at Level 6, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. The credit is a one-time use, not like a gift card where you can use it for several transactions or items. Almost always, latest coupons and promo codes can be found there. If you would like us to petition to the airline for a special request, we will advocate on your behalf. If StudentUniverse incurs any expense, including but not limited to attorneys fees, to recover any payments charged back by your credit card company, you agree that you will be liable to reimburse StudentUniverse for such expense. Many travel arrangements (e.g.
COVID-19 - My Flight is Cancelled: Do I Get a Refund? Terms of Use | StudentUniverse We recommend that you consult with your doctor or specialist clinic before commencing travel. All you have to do to unlock our exclusive student and youth fares is sign up for a FREE membership. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. Our agents cannot enter these codes once an order has been placed online. Airlines can change the price of airfare very frequently based on a multitude of factors. Choose one of them and take advantage of the discount! comments . payment or sold at an inclusive or total price: (a) transport (b) If this is not the case, you must let us know. You will be asked to pay our administration charge of 50 per passenger per booking (or such other amount specified in your travel documents), plus any additional travel service provider change or cancellation fees. . Any errors in names, dates, or timings on your documentation will be your responsibility if not reported at the time of booking. The request process may take up to 4-6 weeks due to the overwhelming volume of requests airlines are receiving. All orders are subject to acceptance by us acting on behalf of the provider. Save your details for a quick and easy checkout process.
Please advise your consultant of any special requirements that you may have, for example, special meals, medical requirements, and so on. StudentUniverse does not own, operate, manage or control these independent suppliers of services and is not liable for their acts or omissions. These policies and rules are binding on you, so be sure to review them before purchase. This page sets out the Terms and Conditions under which you . combination of at least two of the following components selected before Visit the Travel Clinic website or speak to your travel consultant to make an appointment. We sell various travel related products on behalf of numerous transport and accommodation service providers, including, but not limited to airlines, coach, rail, and cruise line operators, and hotels. Prices are subject to increase prior to the time you make full payment. StudentUniverse (or any of its affiliated entities) acts as a travel agent only. You should also confirm departure times for each onward flight. You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. No date changes are permitted outside of your tickets validity period. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Tuition and Fee Policies in the Event of Campus Closure.
Terms and Conditions | StudentUniverse Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. As travel and entry requirements are changing frequently, it's important to stay up to date and make sure that you'll be able to travel through any countries on your itineraries. If you don't see a credit that you think should be there, give us a call.
Studentuniverse Refund Policy Coupon Code : r/BeamOffers As a workaround, the airline requires a new set of tickets to be paid upfront and issued with travel dates completed . These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Its possible that your friend may have qualified for something, but more likely that your friend received a refund in the form of a future travel credit. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. If you fail to follow this procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were travelling and this may affect your rights.
Studentuniverse Refund Policy Coupon Code : r/DiscountSuave (Opt out at any time). Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. No need to worry, your credit is associated with your original booking and not just your email address. If your flight is eligible to receive frequent flyer rewards, you can make sure you get proper credit in one of two ways. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. Your travel service providers will be identified on your quote or travel documents and their respective terms and conditions will be available directly on their websites or by contacting them. Without this, you can be denied boarding. Your refund and remedy rights as set out in these Booking Conditions are subject to your rights under the Package Travel Regulations and the Consumer Rights Act 2015. The Community List is available for inspection at ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm.
StudentUniverse: Cheap Travel on the App Store Sign up. We accept most major debit and credit cards. Masks are now mandatory in airports, train stations and other ports of travel. Airlines have specific guidelines for minors traveling without an adult (Unaccompanied Minors). We thought so! Anyone can book with us, just not everyone will be able to get access to special discount student fares. All individuals departing from the United States of America must be in possession of a valid passport. Additional costs are your responsibility. Please check your airline's policy. However, sometimes the deal may not be available for all dates or to/from all airports.
Studentuniverse Refund Policy Promo Code : r/BeamOffers If you are not finding a price point that works for you, continue to check to see if something becomes available. We know a lot of you are concerned and have questions about what to do with your travel regarding limitations created by COVID-19. If you require your confirmation email to be resent please contact us. Your travel credit will be added to your account as soon as the cancellation is processed, so almost immediately. StudentUniverse is not liable for any negligent or willful act or failure to act of any travel service provider or of any third party. you may have booked a United ticket that was operated by a partner airline).
Booking Conditions - StudentUniverse If you are actually not allowed to enter a country because of a travel restriction, you may be eligible for a refund, depending on your airlines policy. You also can't split it between multiple flights. Bad. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. If we, or the travel service provider identified on your ATOL certificate, are unable to arrange or provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. Any request for changes to be made must be in writing from the leadnamed traveller who made the booking. All our best deals, straight to your inbox, We negotiate directly with airlines and hotel suppliers to get you exclusive discounts, Get promo codes on top of everyday discounts during peak booking times, Lock in that great price as you can cancel many flights for free within 24 hours and many hotels up until 24 hours before arrival, StudentUniverse has negotiated with more than 90 airlines from United Airlines to British Airways to Air China and more. LAST UPDATED: March 3rd, 2023. In addition, and without limitation, StudentUniverse is not responsible for, and need not make any reimbursement or refund for, any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services if resulting from acts of God, force majeure, illness, disease, pandemic, quarantine, acts of war or civil unrest, insurrection or revolt, embargoes, blockades, boycotts, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, weather conditions, sanitary conditions, lack of medical care, mechanical or other failure of airplanes or other means of transportation, any failure of any transportation mechanism to arrive or depart on time, or any other matter not within StudentUniverses direct control. Airlines may deny boarding without the proper identification. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. The credit will be for the remaining amount of your ticket. Please note that for all air bookings a service fee of up to 16 will apply.
Refund Policy | Student Union - University of Tennessee In accordance with the Package Travel Regulations, if we have arranged a package for you and the travel arrangements are not performed with reasonable skill and care we will make good those arrangements or pay you appropriate compensation if this has affected the enjoyment of your trip. We do not accept any liability or costs incurred that may result from these changes, other than in accordance with the Package Travel Regulations. These guidelines vary by airline and some may charge an additional fee for services they may provide to Unaccompanied Minors. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Advertised prices may be limited to travel within specified dates. You are solely responsible for any such fees as well. However, some countries (Iceland, Greece, etc.) Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. Maybe. These policies and rules are binding on you, so be sure to review them before purchase. We strive to resolve any dispute amicably. 2013-2023 StudentUniverse. You will need to know the legal name and date of birth of your friend(s).
StudentUniverse: Cheap Student Flights, Hotels & Travel Deals There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code Become a FREE member to access our exclusive student travel discounts. Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator, except to the extent caused by fault on our part. Failure to provide this information on check in will result in passengers being denied boarding.
Coronavirus FAQ | StudentUniverse Your home country and destination country will likely have travel requirements. All refunds will be delayed until the situation stabilises. You can contact our customer support line 24hrs a day, 7 days a week from wherever you are in the world: +44203 056 7993 if you booked through a consultant; or. Where we accept your order, we will confirm such acceptance to you by sending you an email that confirms that the booking has been accepted on behalf of the provider. Please contact us by phone if you are having technical difficulties on our site. Amendment and cancellation policies differ per hotel. We hold an Air Travel Organisers Licence (number 4267) issued by the Civil Aviation Authority. If you are not sure whether your ID complies, please check with our local state department of motor vehicles, or visit www.tsa.gov/real-id.