payactiv complaints

We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Heres how Payactiv and payday loans compare. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Agent after agent kept telling me to wait an additional 24 hours. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. How likely would you be to recommend finder to a friend or colleague? Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. Have a blessed day. It's been another month and Payactiv card still isn't working. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Alan Davis is one of the best Representatives this company has. No credit check, consistent income in the past 2 months from the same employer. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! This person deserves a raise! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. I just being honest tho this company is no good. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. In the Business to Business Service category. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. These offers do not represent all available deposit, investment, loan or credit products. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi Lasheka,We sincerely apologize for your negative experience. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Otherwise, you could pay as much as $5 per month. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Money is available immediately. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. Find out who should really be using Kraken and who might be in over their heads. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Hi Regina,Thank you for taking the time to write a review about your experience. It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. Immediate access to wages earned today3. A team member will be in touch ASAP. Find out how we combat fake reviews. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. Have a blessed day. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. We always try our best to do our job well, and your kind words make it all worthwhile. Learn how we maintain accuracy on our site. We hope to find a solution that makes you smile. We always try our best to do our job well, and your kind words make it all worthwhile. Workers don't need permission to access earnings prior to payday. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. Learn how its rewards program works and see if the card is right for you. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. Find and reach Payactiv SDS-IT's employees by department, seniority, title, and much more. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. But options are limited if your employer isnt enrolled with Payactiv. lawanda moore. Hi Janel,Thank you for taking the time to write a review about your experience. Faster access to your money. information service that aims to provide you with information to help you make better decisions. Hi Michelle,We sincerely apologize for your negative experience. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. Credit Karma is committed to ensuring digital accessibility for people with disabilities. All five stars is for Ned not this company.I've been having an issue since Feb 10. One of our representatives will be reaching out to you shortly. Comes with the option to change your due date so you wont fall behind on repayments. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. Find out how we combat fake reviews. Hi Loretta,We're glad that we could help you resolve your issue. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. Fixed my problem, no hesitation! Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Beyond EWA: 3 Financial Wellness Benefits to Boost Employee Satisfaction, Why Traditional Employee Benefits Arent Enough Anymore. It powers financial innovation by giving users the tech . If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. View Payactiv SDS-IT revenue, competitors and contact information. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. Their customer support team is available via live chat and call 24/7.. Hi Angelica,We sincerely apologize for your negative experience. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Payactiv: Enrollment is free. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. :). * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? This is the absolute worst app!! This product doesn't have any reviews yet. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future Feb 16 I finally get connected to Ned. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). To resolve your issue we need your account details. He was kind and patient with me and was able to fix my paycor app issue within minutes. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. If i could i would give 0 stars this app and the service they give is horrible . Head over to our Support Form and someone from our team will assist you. Davis M has saved the day once again! Davis M was very helpful. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. A co worker of mine tried to warn me about pay active. Hi Doroyane,We're glad that our representative could help you resolve your issue. Tried to not update my full money! The . I appreciate her help please give her a raise . Their support team provides on-site implementation and training where required. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. research/editorial team. Customer service is rude!! If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Send funds by phone number. LoanPro. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Grace made sure it happened n it is now resolved. This date may not reflect recent changes in individual terms. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. It takes a holistic approach to improving financial wellness and employee satisfaction. We'd like to turn this around and resolve your issue ASAP. Was never asked what the issue was. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Compare OrbisPay vs. Payactiv using this comparison chart. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Hi Victor,We sincerely apologize for your negative experience. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. Yes. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Have a blessed day. He was very knowledgeable and suggested the best way to access my money the fastest way possible. David m helped me out when I needed it! If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. . One of our representatives will be reaching out to you shortly to assist you. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Hi there,We sincerely apologize for your negative experience. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. I appreciate the patience, going the extra mile, and not once being rude! Have a blessed day. President Biden's Fresh Start program has placed $34 billion worth of delinquent or defaulted student loan accounts into "current" status. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Replies to negative reviews in < 24 hours. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. banks. They cant help you resolve any issues. Get company announcements, pick up shifts, and get reminders and alerts from work. Our information is based on independent research and may differ from what you see from a financial institution or service provider. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. 1 Standard rates for data and messaging may apply from your wireless provider. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. Editorial Note: This content is not provided by PayActive, Empower or Dave. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. And PayActiv comes close, which is why it earned a 4.9 rating in this category. Its also one of the few cash advance apps Ive reviewed that offers cash advances. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. In the Business to Business Service category. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Founded in null . They will transfer you 20 times and no knows where your money is. EWA has not worked for a while. Please try again later. They tell ya they cant do anything to contact the merchant. Payactiv pay advance app isn't available on Finder right now. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. See this Kraken review to learn the pros and cons of Kraken. Consider another cash advance option if your employer isnt enrolled. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Thanks to both of them for getting this resolved n the excellent customer service. You can make up to three cash advance transactions per pay period. We always try our best to do our job well and your kind words make it all worthwhile. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. View our transaction pricing details. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. To resolve your issue, we need your account details. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. We're looking into your account. I will never use this card again and I will tell everyone I know to never get one. Companies can ask for reviews via automatic invitations. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Verification can help ensure real people write reviews about real companies. One drawback is that Empower charges an $8 monthly fee. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. However, it did earn a TrustPilot score of 3.3. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech.