Create an account to follow your favorite communities and start taking part in conversations. There are no refunds available for VIP seating, and some other tickets may also be exceptions to this policy. Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. why does ticketmaster pay you after the event Try pm'ing a mod at stubhub.community to hopefully get a faster response. Nearly every ticket will have a convenience fee added for doing business through this service. Fees of this size are a common source of confusion and ire. There are a lot of differences between StubHub and Ticketmaster. But it becomes a "buyer beware" type market, experts said. Please consider making a one-time contribution to Vox today. A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. So, which of the two is trustworthy? And in case you have purchased the ticket from the same company, you can directly open it for listing from your account. Even so, the veteran shoppers still spent 15% more with hidden-fee pricing relative to the StubHub veterans who saw the full price up front. Previously there was an option to transfer and now there is not. The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. Full refunds from participating venues within 72 hours of ticket purchase. Monday - Friday, 10:00 a.m. - 4:00 p.m. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. Ticketmaster vs Stubhub: Which is Better? Tickets for sporting events, concerts, and theater productions. Garth Brooks Background. Ticketmaster's customer service includes: In addition, the FanProtect service ensures that the customer support team will help you get new tickets or explore alternative options if there are problems with your original tickets. After the payment is successfully done, youll be forwarded to the confirmation page and youll receive your order number and other important details on that page. Buy and sell your Taylor Swift tickets today. Privacy Policy. [2022], SeatGeek vs Vivid Seats: Which Is Right For You? Museums sometimes have fees of a dollar or two for buying tickets online, and this makes sense as well. By choosing I Accept, you consent to our use of cookies and other tracking technologies. 3. Minutes later, he started to read another Please explain how a 15-dollar convenience fee is fair and trailed off. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than Ticketmaster. The 2023 tour, which has 52 dates so far, sold more than 2 million tickets that day a single-day record. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. Solved: Ticketmaster won't let me transfer tickets - StubHub Community Remember, the receiver's email address must be different to the sender's email address. Hi! To learn more or opt-out, read our Cookie Policy. You can buy tickets online over the website,. newsletter. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. }, three one = .hide-if-no-js { Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. Reader support helps us keep our explainers free for all. There isn't any individual resale fee on these transactions. Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. This tends to be less egregious than the fees imposed by the competition. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. StubHub vs Viagogo: Which Is Better For You? "When there are simply no tickets available, I understand fans want to see a show, but they run risk of overpaying or running into fake tickets, scammers," said Tim Gray, CEO of Grayscale Marketing and vice president of marketing for Romeo Entertainment Group, a talent buyer and concert promoter. Sat Apr 29 2023 6:30 PM Mercedes-Benz Stadium, Atlanta, Georgia. These results implied that the hidden-fee buyers were misinformed about the total purchase price. With that said, you may still find yourself dealing with some additional checkout fees. The prices are set by the event organizers and original sellers, and the website does not allow negotiations. The findings raise questions for whether consumers have a right to full price disclosure up front. The prices of tickets available on this platform differ from the actual face value of the ticket. I'm in the same boat. Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. It has a good user interface, and the website is user-friendly. Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Please list the steps on how to do this. Only some of my tickets have sold. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. And Ticketmaster is regularly referred to as one of the most-hated companies in America its the largest online ticket seller by far and has been under monopoly scrutiny since its 2010 merger with Live Nation, the countrys largest promotion and venue company. Since the pandemic, he's seen a "gargantuan amount, an absurd, crazy amount" of fraud through Facebook and other platforms. Stocksy. StubHub: $245 - $542. However, each of the services comes with its own distinct advantages. This is where Tarlton elected to speak up, saying that Ticketmaster always makes disclosures about its fees and its hundreds of competitors dont. All Rights Reserved. Sign into your StubHub account and click the "Sell" button in the top toolbar. That money would go entirely to Ticketmaster. Compare the prices of the tickets and put a lower sum to get your ticket sold easily. Legit Ticket Sites - Ticketmaster vs Stubhub [Fees, Customer Service See all 12 articles. This does not cost you any more money. [2022], Ticketmaster vs Stubhub: Which Is Right For You? The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. How safe are tickets sold on Vivid Seat, StubHub and SeatGeek? - WCPO Re: Ticketmaster wont let me transfer tickets. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. StubHub is an eBay company that began selling and reselling event tickets in 2000. As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. Some teams, venues, or artists put delivery delays. The option of reselling tickets for sold-out shows is available. Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. Unable to transfer Tickets Ive sold. Sat, 17 Jun 2023, 17:00. There is no way to get in touch with Ticketmaster directly. In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront. In addition to the huge payout, the company was compelled to add disclosures on its website acknowledging that fees are a source of profit. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? If it were consistent, people would get used to that really fast and like knowing the price theyre going to pay. She too, suggested that the FTC could just make this a rule and save any one platform from having to go out on a limb. All Rights Reserved. The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. (Meanwhile his employees make an average of around $24,000 a year). In short, we would suggest you go for StubHub if you like right now, but surely do try Ticketmaster next time. Your email address will not be published. University of California, Berkeley, Read the latest campus information on coronavirus (COVID-19) here , Berkeley M.E.T. Taylor Swift public ticket sale on Friday is canceled, Ticketmaster Order processing fees are another type of convenience fee. presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". To be able to transfer the ticket, Ticketmaster requires the buyer to have a Ticketmaster account. No tickets available. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. The extra fee increases Ticketmaster's profits. It's easy to see why consumers get confused: Google results for "Taylor Swift concert tickets" on Thursday afternoon brought up ads for StubHub and Vivid Seats both secondary sellers before those of Ticketmaster and Taylor Swift's own website. However, waiting for the price to go lower can also get you zero tickets, so look out for that. If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. Or maybe at least know why all of a sudden I cant transfer tickets. The event is today and I still don't have my tickets : StubHub 1. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. While Ticketmaster will cost you two different charges, StubHub here will allow you to list the tickets on sale for free. Taylor Swift with beabadoobee and Gracie Abrams. Plain and simple, wrote TJ Platt from Arizona. StubHubs website is very convenient to use. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). [deleted] 4 yr. ago To the statement presented in the previous paragraph, StubHub is a better option for one-ticket booking. Search by team, venue, artist, or event. Should you. TM previously allowed transfer (which is why I posted) and now transfer is not available. The prices and their ranges will depend on every event you have chosen. Ostheimer said no, sorry, he would be using the preselected question cards. Theres not much cause to celebrate a row of executives saying no, you go first to each other because nobody wants to be the first to risk some profit in exchange for better business practices. 7 best ticket site alternatives to Ticketmaster. Ticket fees are high but not entirely arbitrary. How do I sell my tickets on the Ticket Exchange? seven seven = .hide-if-no-js { Having an extremely large volume allows them to lower their margins. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. Running Up That Hill Isnt the Only Track Thats Finding New Fans After Scoring a Major Placement, Unauthorized Music Usage on TikTok Can Cost Brands Big But Theres a Way to Avoid Expensive Licensing Headaches, Sync Licensing Is Evolving Now Theres a Comprehensive Analysis of the Music Industrys Most Exciting Segment, How Sync Licensing Helped Musicians Thrive When Live Music Was Paused, Kate Bush Thanks Stranger Things Fans for Giving Running Up That Hill a New Lease on Life, Bootie Brown: The West Coast Rapper Making It Big in the Music Business, Spotify Is Riddled With Fake Streams Or Is It? A place to discuss and share all matters concerning singer, Lana Del Rey. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. The guide from the brand will help you list your ticket on the website. Ability to get tickets without visiting box offices in person. Hidden-fee users were then more likely to go back and search other ticket listings. Q&A with David Levine, Nvidia CEO Jensen Huang on inventing new markets, 5th Berkeley Culture Conference focuses on building strong organizations in a post-pandemic world, Management strategy makes a difference in C-section rates, study finds. If the transfer function is never turned on, you can ask Ticketmaster if they can deliver the tickets to you in another format (e.g., PDFs, hard tickets in the mail). The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. Tickets are 100% guaranteed by FanProtect. 1. You're rolling the dice with resale tickets on other sites; only fan-to-fan resale tickets on Ticketmaster come with complete peace of mind. Ticketmaster is an entertainment entity from America that offers sales and distribution services in many parts of the world. Why the New York Yankees' switch to StubHub is a bad deal - Yahoo! The chaos led to calls from U.S. senators and the Tennessee attorney general for probes into the ticket seller's market power and sales practices. Sign up for The Goods newsletter. The other half of StubHub users continued to see the all-inclusive prices. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Ticketmaster should be able to confirm this for you. On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." TicketLiquidator. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. Enter the information for your event - including the date, time and venue - then click "Search." 4. See Full Review of - Ticketmaster | Stubhub. Both venues have comprehensive customer service options, but Stubhub comes out slightly ahead due to the FanProtect ticket clauses. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees. Why can't I sell my tickets through my Ticketmaster account? They are ready to solve your doubts Monday to Sunday between 9 AM to 9 PM eastern time zone. Gators Ticket Office - Florida Gators 4. (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business. Extra Tickets? StubHub Isn't Your Only Option to Profit Something went wrong. Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. Tickets for concerts and sporting events. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. StubHub vs. Ticketmaster: Where to Get the Best Cheap Tickets In total, Live Nation and Ticketmaster say that Sterioff assented to these terms more than a dozen times. Earlier this week, StubHub took aim at the aforesaid ticketing-reform proposal from Live Nation, which unveiled its Q4 2022 earnings about a week ago and continues to battle a lawsuit over Drakeo the Rulers backstage murder. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by Swift will perform more . My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. If you're a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, you'll need to be sell hundreds of thousands of dollars' worth of . Ticketmaster - Wikipedia Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. So, it is considered the best competition in front of Ticketmaster. Can I sell tickets from Ticketmaster non eligible for resale? "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. Selling ticket FAQs. In case you do not have a specific event in mind, you can browse by the categories or choose any from the top-selling ones. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. No one else can do that. Vivid: $271 - $515. Problem message. And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. A-List Members gain access to the best seats and the lowest prices. How can I change my bank details for my resale order? SUGA | Agust D has announced SUGA | Agust D . Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. The starting price will be usual but can go in ascending or descending order in amounts if the demand rises or fall. Thats the reason the StubHub experiment didnt work. Help us improve this article with your feedback. Ticketmaster Blog. The website allows you to ask questions from other users in their community and get easier solutions. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? Do you ever wish that online ticket booking was less expensive? A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. (I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). Sometimes, that might happen if a reseller sells multiples of the same ticket; only the initially scanned ticket will work at the door. Ticket buyers and sellers say StubHub owes them after - marketplace.org However, instead of being determined by the ticket price, they're charged for every order. You can now buy a fraction of a house. Click the Sell Tickets button or the Sell button on the app. How do I fix this ? Why can StubHub sell tickets for less than Ticketmaster? Moreover, if you wish to do business in buying and selling tickets, it is the best destination. Heres the Latest Data (Updated for 2023), How Much Artists Make Per Stream on Spotify, Apple Music, Amazon, YouTube, Pandora, More (Updated for 2022), Suga Sells Out Entire US-Based Tour During Ticketmasters First ARMY Member Presale, Glastonbury 2023 Lineup Revealed Elton John, Guns N Roses, Arctic Monkeys & Lizzo Headlining, Ticketmaster Touts SmartQueue Tech for Upcoming Eurovision Song Contest Partnership, Evan Rachel Wood Denies Pressuring Other Marilyn Manson Accuser Into Making False Abuse Claims. Ive already tried calling, using their chat and email. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Your email address will not be published. Each week, we explore unique solutions to some of the world's biggest problems. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . Its art. We accept credit card, Apple Pay, and
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