Currently, there may be delays with delivery; however, we will make every effort to ensure a speedy processing and ask for your understanding. Please note: The term Charlotte Douglas International Airport CLT as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Charlotte Airport authority and are used herein for factual descriptive purposes only. Lost & Found. If you have reported your damaged baggage within the legally stipulated period, you can claim settlement of damages under the Montreal Convention. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. We recommend that you remain at the airport until your details have been successfully transmitted and your reference number issued. According to the Travel Market Report, average TSA Wait times at CLT are 13.2 minutes.The busiest times for Charlotte airport security are from 5:00 PM to 6:00 PM when the wait can be 29 minutes. Assistance can be requested by calling 704-359-4038. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. If you left your item on a plane, at the ticket counter, or in the gate area of your flight, it may be with that specific airline. Concourse A has a total of 19 gates split across 2 areas. Charlotte Douglas International Airport La Quinta Inn Charlotte Airport, North Carolina NC. Website: cltairport.com Charlotte/Douglas International is a "smoke free" facility like all other City-owned facilities in Charlotte. Passengers can ride the courtesy shuttle bus between the terminal and these parking lots. For checked baggage, the airline is liable, regardless of fault, for any damage caused to the baggage in its care. Let's face itit's pretty easy to lay down your phone or laptop and then be distracted by something and leave it, or to leave your laptop, cell phone, watch, or even shoes in the TSA checkpoint. Find 8 listings related to Delta Airline Baggage Claim in Charlotte on YP.com. When you lose an item in CLT, the department you need to contact will depend on where you lost the item: Information Services: CLT has information desks in the center of the ticketing area and baggage claim. Email. Terms of Service apply. Pet Relief Areas: Pet relief areas are located inside and outside of security: Duty-free: Duty-free shopping can be found in the international concourse, Concourse D. Smoking Areas: Smoking is not permitted inside the airport anywhere. Charlotte Douglas International Airport Lost and found office is located at Baggage Claim Zone B and operated seven days a week from 8 a.m. - 6 p.m. Charlotte Airport Full Guide - Airport LLC We are in no way associated with or authorized by the Charlotte Airport authority and neither that entity nor any of its affiliates have licensed or endorsed us. What should a passenger do if his or her bag is missing after taking a flight. Advisory Committees, Task Force, and Public Meeting, Press Release: DOT Relaunches Air Consumer Website, International Civil Aviation Organization (ICAO), Office of the Assistant Secretary for Research and Technology. On domestic flights, airlines liability for lost or damaged assistive devices is the original purchase price of the assistive device. Animal relief area Baggage claim: Zone A Outside relief area Between concourses A and B Contact us If you are outside the U.S., call reservations. Is a reservation required or a telephone # to call when landing? Baggage Recovery Center | United Airlines Delayed or damaged baggage Back to top You may file a claim if you are injured or your property is lost or damaged during the screening process. CLT participates in Global Entry for expedited international clearance of pre-approved, low-risk passengers. Daily: 4:15 a.m. - 10:30 p.m. Baggage claim: Zone A You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. Note: If you are not sure if your device is an assistive device, contact your airlines disability or special assistance desk. For most INTERNATIONAL flights, a treaty called the Montreal Convention applies to the carriage of baggage. Opens another site in a new window that may not meet accessibility guidelines. Priority Pass members are entitled to use their pass for 1 hour at Minute Suites. You can find tips on how to pack, check-in, and claim your luggage to minimize the chance of damage, delay, or loss in DOTs Fly Rights publication here. An indoor Area is also located in Baggage Claim (pre-security, lower level) between Zone D and Zone E on the back wall behind the bag carousel. These devices are intended to assist passengers with a disability to hear, see, communicate, maneuver, or perform other functions of daily life. For example, an airline cannot have a policy that they will reimburse a passenger up to only $50 for each day that a passengers bag is delayed. 2023 Red Cirrus, LLC. Please report any damaged baggage immediately so that we can attend to the matter as quickly as possible. The Sheraton Charlotte Airport Hotel offers guests access to 2 pools, a fitness center, laundry service, car rentals, and a complimentary shuttle to surrounding destinations and the airport. Browse our most frequently asked questions for more information! The Montreal Conventions international baggage liability limit is reviewed for inflationary adjustment every five yearsby the International Civil Aviation Organization (ICAO). The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. 1200 New Jersey Avenue, SE NC Seating with charging stations can be found at gates A21 to A29 and throughout Concourse B. This site does not include all credit card companies or all available credit card offers that are on the market. Track Flights, Search Fares, Locate Airlines. Airport: Charlotte Douglas International - CLT: United States: Jan 30,2023: February 6, 2023 03:58 PM: . We are traveling OMA to DUB via CLT, with a lengthy layover. Contact Reservations Back to top Contact at 1-800-433-7300 or 1-800-428-4322 for getting assistance with your lost luggage. Terms apply to offers below. Safe travels! JetBlue Airlines: 704-264-0728 or e-mail cltlostandfound@jetblue.com, United Airlines: 704-359-8765 or 800-221-6903 or e-mail web-baggage@united.com, U.S. Airways: 704-359-8765 or 800-428-4322. The Special Drawing Right (SDR) is an artificial accounting unit created by the International Monetary Fund (IMF). . Lounge access may be restricted at times due to capacity. Sun., Mon., Thur., Fri.: 5:15 a.m. to 10:30 p.m. 4240 Scott Futrell Dr., Charlotte, NC 28214, 2700 Little Rock Rd., Charlotte, NC 28214, 2731 Little Rock Rd., Charlotte, NC 28214, 2400 Cascade Pointe Blvd., Charlotte, NC 28208, 2707 Little Rock Rd., Charlotte, NC 28214, 3425 Mulberry Church Rd., Charlotte, NC 28208, 2625 Little Rock Rd., Charlotte, NC 28214, 3315 Scott Futrell Dr., Charlotte, NC 28208, 4238 Business Center Dr., Charlotte, NC 28214, 2541 Little Rock Rd., Charlotte, NC 28214, 3055 Scott Futrell Dr., Charlotte, NC 28208, 2800 Coliseum Centre Dr., Charlotte, NC 28217, 4119 S. Stream Blvd., Charlotte, NC 28217, 108 Airport Commons Dr., Charlotte, NC 28208, 212 W. Woodlawn Rd. Privacy Policy and Amar was born and raised in England and sadly didnt catch his bout of wanderlust until his early twenties. Distance From Uptown Charlotte: 8 miles (13 km) CLT has a good selection of hotels located from 1.6 miles away and further. You should not have to re-check your bags when you arrive to CLT from Connecticut, but you will need to on the way back since youre flying in from outside the country. Airlines often exclude liability for certain categories of items (for example: fragile items, electronics, cash, perishable items, other valuables, etc.). If you are unable to get the information you require using the link provided or cannot amend your details, you will find a contact telephone number on the written confirmation receipt of your delayed baggage report. Airport Parking signs on the roadways also provide timely parking facility status updates. How to Find an Item Lost in the Charlotte Airport All Rights Reserved. Help and Contact | Lufthansa This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Payment methods include coins, cash, American Express, Master Card, Visa and Discover. Have a Question? Not necessarily, it depends on the airline you are flying. Any passengers arriving on international flights will be required to clear customs at CLT, excluding any countries with pre-approval. There are 2 long-term lots at CLT at the north end of the airport that offers the most competitively priced parking. Contact your airline for lost or missing baggage. We have Answers. Frequently Asked Questions Q: What happens if you lose your luggage claim ticket? Airport status is only available for US airports. When I get to CLT on the way to TC, do I need to pick up my baggage and re-check it? Passengers should file a baggage claim with their airline as soon as possible. This bonus value is an estimated valuation. Daily parking is reasonably priced at CLT, but if youre looking for the cheapest option available, or to combine your parking with a hotel stay, then be sure to check availability at hotels and off-site parking lots. An official website of the United States government. For DOMESTIC travel, airlines are not required to compensate passengers for items they have excluded in their contracts of carriage. An assistive device is any piece of equipment that assists a passenger with a disability in coping with the effects of his or her disability. Members also have access to The Club CLT and Gameway. Lost, Delayed, or Damaged Baggage - Transportation Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 Main Terminal Level 2 is check-in and ticketing with 5 security checkpoints leading through to the departure concourses. Most importantly, if the delivery address or your contact details are incorrect or if they have changed, you can amend these here. Airport status is only available for US airports. If an airline unreasonably refuses to consider a bag lost after it has been missing for an unreasonable period of time, the airline could be subject to enforcement action by the DOT. Charlotte Charlotte Douglas CLT Airport Terminal Services | CLT Lost Accessibility - Charlotte Douglas International Airport We are here to support you with your inquiries 24/7. TSA takes the responsibility to fairly adjudicate claims seriously. Airport Information - Contour Airlines Take I-77 N and use the right 2 lanes to take exit 1A-B for I-485 towards Pineville/Huntersville. An official website of the United States government Here's how you know. What are airlines responsibilities when your bag is delayed? Interactive CLT Terminal Map. Assistive devices used by passengers with disabilities that are lost or damaged during INTERNATIONAL air travel are subject to the maximum liability limit set by the applicable international treaty. Screening at certain airports is performed by private companies and not TSA. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. This is the most that airlines must pay a passenger for a lost, damaged, or delayed bag. Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Compensation is specified in so-called Special Drawing Rights (SDR). What about on the way back from TC to Connecticut? What about damage to the wheels, handles, or straps of baggage? The first 15 minutes are free, with each hour costing $6, up to a daily maximum of $24. I was not able to check in online for the CLT to Bermuda leg of the trip. Use the real-time parking map to check availability in the Hourly Deck and other CLT parking facilities. Security Checkpoint TSA Lost and Found, 704-916-2200 Restaurants and Food Court HMSHost, 704-359-4997 Retail Stores The Paradies Shops, 704-359-1890 All other areas CLT Airport Lost and Found, 704-359-8765, or e-mail: Please contact your individual airline to learn their policies on traveling with pets. Youll see them sporting a Pet Me vest with a handler. Alternatively, when picking up passengers, visitors can park for free in 1 of the 2 cell phone waiting lots until the passenger calls for pick-up. 5501 Josh Birmingham Parkway Keep left at the fork to continue on exit Goode Freeway following signs for I-485 Inner N./Huntersville and merge onto I-485. Every effort is made to resolve a claim when property is proven to be damaged or lost during TSA's security screening process. Bags If your bags are lost, you must file a claim at the airport in the Baggage Service Office. We pick up in Charlotte on the baggage claim level. ** Day Pass for any passenger. There are several shops and restaurants in Concourse D with more situated in the D/E connector. Redeem miles AAdvantage FAQs Customer service FAQs Passenger rights - Canada Back to top Frontier operates out of Charlotte Douglas International Airport and flights usually depart and arrive from Concourse A. Charlotte Douglas International Airport does accept mobile boarding passes. If after 21 days from filing your original delayed bag claim, your baggage has not been found, you can claim the bag as a total loss under the delay claim number that was provided. For prohibited items open http://www.tsa.gov/public/ For Global Entry info open cbp.gov.globalentry/about Security checkpoints are open at the following Concourses, operating at different schedules: You will then be given written confirmation as well as a reference number (PIR number, e.g. The maximum amount reimbursable for your replacement purchases or the complete loss of your baggage is ca.