Maintenance contractors At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. The batteries will help to reduce peak demand costs for . Government procurement advice and assistance. xZKoH( lIcd2,dC1T2[_$&]]|o?tjU/~SvJ\y-??vV",|Ia'BFikM&P&s_?|Yy"M*xzHzG-.tlJ,.d4=jiUpHEfWS-.?. Working to improve the service and experience for our tenants. %PDF-1.6 % O'Donnell & Hanlon Pty Ltd. The caretaker period for the NSW Election commenced on 3 March 2023. Answers to Further Questions - Tenants Union of NSW and Redfern Legal Centre, Answers to Further Questions - National Disability Services, Answers to Further Questions - Family and Community Services, Answers to Further Questions - Mr Ross Smith, Announcement of public hearing - management of NSW public housing maintenance contracts, Macquarie Room, New South Wales Parliament, Macquarie Street, Sydney. Maintaining this portfolio ensures our residents live in homes that are safe, clean and well maintained. 1 0 obj Housing NSW Head Office Locked Bag 4001 ASHFIELD BC NSW 1800. Home - Housing # If you or your visitors have caused damage to the property, you may have to pay for the cost of the repair. Housing, Disability and District Services Deputy Secretary James Toomey Child Protection and Permanency, District and Youth Justice Services Simone Czech (Paul O'Reilly 20/02/23-6/03/23) Corrective Services NSW Commissioner Kevin Corcoran Courts, Tribunals and Service Delivery A/Deputy Secretary Karen Wallace Law Reform and Legal Services Rental home maintenance and repairs This page is for: Home buyer / owner Property industry Tenant Landlord / lessor Obvious maintenance and repair issues should be noted in the property condition report which is required to be completed by the landlord/lessor when the tenant moves into and out of the property. Accordingly, no ministerial press releases or related information issued by the Government from this date will be available in this website. Please ring the Maintenance Line back if the problem gets worse or you have not had a response to the request in the agreed timeframe. The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW. Parliament. Department of Customer Service disclosure log, Department of Customer Service Agency Information Guide, Call for submissions Independent Review of SafeWork NSW, Terms of Reference Independent Review of SafeWork NSW, Benefits Realisation Management Framework, Multicultural policies and services program, Contact the Department of Customer Service, Department of Customer Service correspondence policy. Facilities Management - Maintenance Services Contract | info.buy.nsw Make sure you have a pen ready to write down the job reference number for your maintenance request. All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts. Access Department of Customer Service information, Department of Customer Service Register of government contracts, Department of Customer Service Code of Ethics and Conduct, Celebrating 10 years of Australian Consumer Law. Posted: 11/01/2022 Press Release We appoint contractors to our panel via Austender through our rolling tender program. Arranging maintenance and repairs | Housing.vic.gov.au We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. We have a robust regime of monitoring of lift performance and outages, and ensure that, where there are any extended service disruptions or outages, DCJ is aware so it can communicate with tenants. Copyright Defence Housing Australia, 2015. 14NSW Federation of Housing Associations Inc, Progress report - Land and Housing Corporation, Department of Family and Community Services - management of NSW public housing maintenance contracts, Government Response - Management of NSW Public Housing Maintenance Contracts, Report - Management of NSW Public Housing Maintenance Contracts, Answers to Further Questions - Pacific Link Housing. If you live in one of these properties, please refer any maintenance matters to the owners real estate agent, using the contact details we provided to you when you started your tenancy. Read more about response times for maintenance. Email: nswbuy@treasury.nsw.gov.au Phone: 1800 679 289 Hours: 8:30am - 5:00pm, Monday to Friday To report urgent repairs, tenants need to call the Maintenance Line (1800 422 322) and will be connected to their local maintenance contractor. Your rating will help us improve the website. The section of the manual on 'responsive maintenance' covers day-to-day maintenance and repairs that have been requested. To sell a home in NSW, an agent must have a real estate agent's licence issued by NSW Fair Trading. Contact the Housing Call Centre if your home needs responsive maintenance - repairs that are needed because of normal wear and tear, or damage caused by your household or visitors. eTendering - Home Contract Award Notice ID. This outlines the business processes for property maintenance, including repairs. Dollar value range from $10,000 - $500,000 Prepared and assisted in negotiation of Non-Disclosure Agreements, memorandum of . DCJ is improving the experience of social housing tenants. Becoming an Eligible Service Provider - education.nsw.gov.au lands in Blacktown Area, NSW | Real Estate | Gumtree Australia Free Moving out of Member Choice Accommodation, Contractor and service provider resources, Guide to Online Services (RMS Contractors), Guide to Online Services (Real estate agents). service contract; rather, it is a set of general guidelines. The strategies highlight outcomes and investment requirements to address accessibility and inclusion for our staff, stakeholders and customers. Kevin McNamara - Assistant Manager, Indigenous Engagement - Department Maintenance and home alterations | Family & Community Services Contractor. Repairs for public housing - Tenants Victoria Around 640,000 maintenance requests were received and actioned in 2020/21. Housing Maintenance | Department for Communities The Government tenders website also provides details of current tender opportunities in accordance withPremiers Memorandum 2007-01. The Police Assistance Line will give you an event number for your report, make sure you write this down. An emergency repair is defined in the Residential Tenancy Act as a: The Residential Tenancy Act does not describe non-emergency repairs and does not provide any guidelines as to when they should be completed. Having the job reference number will make it easier to make a follow up call to the Maintenance Line. A contractor will contact you to make an appointment for an inspection and/or repair to take place. I f you need advice or information on your rights and responsibilities, please call NSW Fair Trading on 13 32 20 or visit www.fairtrading.nsw.gov.au before signing the Agreement. To request maintenance that is not an emergency: For more details, read about response times for maintenance. Use tab and cursor keys to move around the page (more information), Aboriginal and Torres Strait Islander peoples, 6am6pm: call the maintenance number for your nearest. ThattheCommitteeinquireintoandreportonthemanagementofpublichousingmaintenance contractsinNSW,withparticularreferenceto: a)Thecurrentrepairstatusandphysicalconditionofthepublichousingstockmanagedby HousingNSW; b)Thecostsofmaintenanceofthecurrentpublichousingstock,variationsinexpendituretrendsoverthepreviousfiveyearsandprojectedexpenditureforthe nextfiveyears; c)Thenatureandadministrationofmaintenancecontracts,includingprivatesector arrangements; d)MethodologiesandprocessesforensuringconsistentpublichousingmaintenancestandardsacrossNSW,includingqualityassurance,effectiveness,efficiencyand contractsupervision; e)Statutoryobligationsontenantstotakecareofpropertiesandreportmaintenanceneedsinatimelyfashion; f)Measurestomeetthespecialmaintenancerequirementsofagedanddisabledtenants; The Parliament of New South Wales acknowledges and respects the traditional lands of all Aboriginal people, and pays respects to all Elders past and present. High-rise buildings fitted with additional active and passive fire safety measures to reduce fire risk, such as fire hose reels and hydrants, early alert systems, sprinklers, fire indicator panels and smoke alarms, Annual inspections from our maintenance contractors, to ensure the building components and equipment, including fire safety measures, are functional and operational, $15 million invested into upgrading and enhancing fire safety to over 2,000 properties in 2021-22, More than $300 million spent since 2005 through risk-based fire safety programs. any other issues we should know, such as dogs on the property, residents that are hearing impaired, items that may be dangerous, special access ways, etc. Maintenance and repairs | Housing.vic.gov.au Repairs and Maintenance - Housing.wa.gov.au Maintenance Officer jobs now available in Lake Munmorah NSW 2259. 1/17/2022 Home building contracts | NSW Fair Trading Works undertaken include: Here are some useful tips to help reduce moisture in your home to prevent mould growth. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. This ensures that the properties they manage are maintained at an appropriate standard for the whole of their useful life. Your chosen builder or tradesperson must give you a written contract if: the contract price is over $5,000 (including GST), or the contract price is not known, is for the provision of labour and materials by the contractor the reasonable market cost of which is more than $5,000 (including GST). Agency HealthShare NSW Category (based on UNSPSC) Healthcare Services Published 10-Feb-2023 Contract Period 30-Jan-2023 to 2-Mar-2023 Estimated amount payable to the contractor (including GST) $169,870.77 (Goods or services supplied) Contractor Name Roche Diagnostics Aust Pty Ltd Is an Aboriginal or Torres Strait Islander owned business No The main objective is to identify: What owners need to know to obtain a good service contract Ways to evaluate service providers Major service needs Operation and Maintenance Service Contracts An overview of current trends and options, with Resident satisfaction survey period July-Nov 2021. North Coast. Residents are encouraged to immediately report any faults with the operation of a lift or lifts in their building to the Maintenance Line on 1800 422 322 or use the lift maintenance call number shown on the panel inside each lift. Contractor Portal | Family & Community Services Contractors You need to log in to use this page Username Password If you have forgotten the Username and/or password please contact us on facsinfo@facs.nsw.gov.au. DHA regularly engages independent valuers to undertake valuations for properties under management or being considered for management by DHA. View all our monitor vacancies now with new jobs added daily! <>>> As Strategies are developed they are linked to Departmental outcomes and Premier's Priorities. Maintaining a large property portfolio is costly work. How can I access Department of Customer Service information? An emergency is the only time maintenance staff can enter your home without your permission. We provide the following submission and recommendations in relation to the experiences of the tenants in the inner Sydney area specifically. The caretaker period for the NSW Election commenced on 3 March 2023. $60.5 million for capital works on LAHC properties managed by the Department of Communities and Justice (DCJ) and CHPs (March-June 2020). You will need to give as many details as possible about the problem that needs repairing when you call. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. Contractor and service provider resources | Defence Housing Australia - DHA These contractors also respond to any reported lift outages or service disruptions on an urgent basis, to minimise inconvenience to residents. Responsive maintenance covers repairs that are needed because of normal wear and tear or damage caused by your household or visitors. 5Counterpoint Community Services INC and South Sydney Community Aid, No. Housing Secretary Michael Gove said making it mandatory to hold qualifications will improve standards across the sector following the death of two-year-old Awaab Ishak from black mould.