We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. Records were clear, up-to-date, stored securely and easily available to all staff providing care. How to get to Eastbourne Hospital by Bus or Train? The trust recognised the difficulties in matrons completing clinical and administrative work and they have introduced matrons assistants. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. 0300 131 4500, Provided and run by: You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. Kings Drive, Eastbourne, East Sussex, BN21 2UD, Medical care (including older peoples care). Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. The service did not have a major incident policy for the mortuary, although they had started work to produce this. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. 0300 131 4500, Admissions Unit Eastbourne DGH Information for the day of your surgery, Admissions Unit - Eastbourne DGH - Information for the day of your surgery. Nurse staffing was on the divisional risk register and staff reported that there were often staff shortages that needed to be filled with bank and agency staff. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. All inspections: Eastbourne District General Hospital - CQC To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. People were respected and valued as individuals. This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. Please visit our Insurances Accepted page to learn more. Data provided by the trust showed improvements in the implementation of the sepsis pathway. There were business continuity plans in place for use in the event of a major incident. Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. Call us today, 24/7, for a free, confidential assessment. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. This included greater emphasis on evidence-based practice and training. Every adaptation was offered to make the appointment as comfortable and relaxed as possible. Our rating of this service improved. Let us know. Senior staff monitored and updated risks on the service risk register frequently and had initiated a number of strategies to reduce risks. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD Acute Admissions Unit - West Herts Hospitals Conquest Hospital the service is performing badly and we've taken enforcement action against the provider of the service. Eastbourne District General Hospital is a National Health Service hospital in Eastbourne in East Sussex, England. This was our first inspection of the Eastbourne midwife unit. Admissions FAQ . Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. there are some services which we cant rate, while some might be under appeal from the provider. A robust governance system was being introduced. Leaders and staff understood and knew how to apply them and monitor progress. Hospitals in Eastbourne - Business Directory - 192.com People could access the service when they needed it. Staff knew where to access support and information. Eastbourne District General Hospital. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. If you provide contact details, we will be in touch about your request within 10 working days. Staff we spoke to were able to demonstrate an understanding of their responsibilities to safeguarding vulnerable adults. At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. The board above your bed will state your name, the consultant leading your care and your named nurse. Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. To begin the process, all you have to do is pick up the phone and call our Patient Services department. Staff kept detailed records of children and young peoples care and treatment. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. You will have a small locker next to your bed or chair for your personal possessions. This was evidenced through a few incident reports, such as when a patient remained in the emergency department for 19 hours when multidisciplinary medical teams failed to identify an appropriate care pathway. Your hospital admission - East Sussex Healthcare NHS Trust AAA Team Home . It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. The service managed safety incidents well and learned lessons from them. Strong clear leadership seen, staff felt well managed and well led. The nursing staffing levels had improved since our previous inspection visit in September 2014. We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. Visiting times: 2.00pm - 8.00pm. 5. . Current mandatory and statutory training for nursing and medical staff did not meet trust targets. Demand for mental health services far outstripped capacity. This included a workforce development plan, additional consultant shifts and better utilisation of resource plans for access and flow. Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued. The trust had made clear improvements to the way health records were managed across the organisation. The childrens outpatient unit provided families with various clinics for children living with health conditions. Prev 1 2 Next . The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. Admissions Unit - Eastbourne DGH - Information for the day of your At least one standard in this area was not being met when we inspected the service and. The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. Whilst we noted significant improvements in the service from our findings on previous inspections, there were still areas where further work was needed. Moving patients at night is only done in an emergency. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. Most staff did not meet the trusts 90% target for mandatory training completion and demand pressures on the service meant staff often found it difficult to attend training. Not all nursing staff working in outpatient clinics where children were cared for were trained to child safeguarding level 3. We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. Staff recognised incidents and reported them through the electronic reporting system. the service is performing well and meeting our expectations. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. We inspected the Maternity service as part of our national maternity inspection programme. We support protected meal times. Ward and departmental safety thermometer results showed improvements across the service. There remained gaps and inconsistencies in the quality and completion of patient records. Overall: Good. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Skip to Job Postings , Search Large amounts of money or valuables, such as jewellery or electronic devices etc. Comprehensive risk assessments were carried out on patient admission and kept in the patient records. Standards for the completion of safeguarding training were variable with all staff meeting the requirement for level 1 training. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . Signposting was not dementia friendly and did not accommodate visual deficit needs. We interviewed leaders to gain insight into the trusts leadership and governance model of the service. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. There's no need for the service to take further action. We observed staff following national best practice guidance in theatres. However, the trust has supplied information to show these policies were in date but these were not displaying when accessed on the inspection. This was demonstrated through consistently poor audit results despite governance interventions. / 50.7864829; 0.2697638. Hand hygiene audits in 2017 indicated consistently good practice with 98% compliance. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). Patients' records are not available for consultation until 100 years from the last date of the document. The service had a vision for what it wanted to achieve and a strategy to turn it into action, developed with all relevant stakeholders. Located in the heart of Eastbourne, the school has the sea and the town centre on its doorstep, while the train station is only a five-minute walk away. Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. There are vending machines outside most wards. Theatres staffing met the recommendations of the AfPP and ward level planned nursing staffing versus actual staffing was usually met, albeit with temporary staff. The intensive care service used procedures to ensure that patients received safe and effective care. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. It is a general medical and surgical facility. 192.com Business Directory - your top resource for finding Hospitals listings . UK hospital admissions for coronavirus are highest since July Alcohol Care Teams are embedded in Conquest hospital in Hastings and Eastbourne District General. The reason for these was not documented in most cases. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). 25 January 2023. We saw respectful and confident interaction between BME staff and white British staff on the wards we visited. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. We accept all major insurances as well as Medicare and all AHCCCS plans. However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. They understood and managed the priorities and issues the service faced. A new training programme was being rolled out. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. Bexhill-on-sea, Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. Apply to Admission Care jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. The incidence of both pressure damage and falls had shown a sustained improvement over time. Learning from the use of the major incident plan included the addition of ophthalmology staff to the list of contacts in the event of a major incident. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. ACTs provide high quality and appropriate care and liaise with STAR . 877.870.7012. Mental health services were provided by another trust. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. Staff said matrons and senior nurses were visible and supportive within the department, they felt valued, listened to and respected and felt confident to raise any concerns with their line managers. The hospital staff tried to ensure that the individual needs and preferences of patients were met.